Return Policy

FatCatLuckyDog's “MONEY BACK GUARANTEE” is meant to make your shopping experience enjoyable and convenient. We want to make sure our customers are completely satisfied.

You may return the item for a full refund of the purchase price less any shipping charges within 30 days of the delivery of your item. We will only cover return shipping if the item was defected or damaged in the shipping process.

The returned item must be in new and unused condition and in the original box with all the documents, parts and accessories to insure full credit. We cannot issue refunds for an item with any indication that it has been used.

Allow us up to 10 business days once we have received your return to process and issue your refund.

If you have any questions please contact customer service at info@fatcatluckydog.com